Cancellation Policy

1. Cancellation Requests

Customers may request cancellation of a service by contacting Reservations using the contact information provided on this website.

Cancellation requests should be submitted as soon as possible after the service request has been placed.

2. Cancellation Before Work Begins

If a cancellation request is received before any assistance work has commenced, customers may be eligible for a full or partial refund, subject to review under our Refund Policy.

3. Cancellation After Work Has Started

Once research, coordination, planning, administrative processing, customer support activities, or other assistance services have begun, cancellation requests may not qualify for a full refund.

Refund eligibility will depend on the extent of services already provided.

4. Completed Services

Services that have been fully completed or substantially delivered generally cannot be cancelled and may not qualify for refunds.

5. Third-Party Reservations

Reservations is an independent reservation assistance company and does not control cancellation policies established by hotels, lodging providers, vehicle rental companies, travel suppliers, booking platforms, or other third parties.

Customers remain responsible for reviewing and complying with all supplier-specific cancellation policies.

6. Supplier Charges

Reservations is not responsible for supplier-imposed cancellation fees, penalties, administrative charges, no-show fees, or other charges assessed by third-party providers.

7. How to Request a Cancellation

To request cancellation, customers should provide:

• Full Name
• Email Address
• Phone Number
• Date of Purchase
• Service Requested
• Reason for Cancellation

8. Processing Time

Cancellation requests are generally reviewed within 3 to 7 business days.

Additional verification may be requested before a cancellation request can be finalized.

9. Relationship to Refund Policy

Cancellation requests do not automatically qualify for refunds.

Refund eligibility is determined according to our Refund Policy and the circumstances of the specific transaction.

10. Policy Changes

Reservations reserves the right to update or modify this Cancellation Policy at any time. Updated versions become effective upon publication on this website.

11. Contact Information